Hotel Puerta America - Madrid
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Hotel Puerta America
Avenida América, 41 28002 Madrid Spain
No. of rooms
309
WiFi
Pool
Parking
Meals
facilities
We speak
ES FR
8.4/10
Check availability
No. of rooms
309
WiFi
Pool
Parking
Meals
facilities
We speak
ES FR
8.4/10
Shared stationery such as printed menus, magazines, pens, and paper removed
Physical distancing in dining areas
Terrace
24-hour front desk
First aid kit available
Lift
Internet services
Breakfast in the room
Facilities for disabled guests
Luggage storage
Meeting/banquet facilitiesadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Heating
Outdoor pool
24-hour security
Breakfast takeaway containers
Thermometers for guests provided by property
Fax/photocopying
Bar
Non-smoking throughout
Tour desk
Fruitsadditional charge
Babysitting/child servicesadditional charge
Ironing serviceadditional charge
Food can be delivered to guest accommodation
Accessible parking
Snack bar
Dry cleaningadditional charge
Coffee house on site
Daily housekeepingadditional charge
Fitness centre
Air conditioning
Physical distancing rules followed
WiFi
Electric vehicle charging station
Private parking
Use of cleaning chemicals that are effective against Coronavirus
Fitness
Parking
Packed lunches
Staff follow all safety protocols as directed by local authorities
Guest accommodation sealed after cleaning
Process in place to check health of guests
Safety deposit box
Parking garage
Security alarm
Concierge service
Restaurant
Outdoor furniture
Fire extinguishers
Access to health care professionals
Linens, towels and laundry washed in accordance with local authority guidelines
Currency exchange
Outdoor pool (seasonal)
Laundryadditional charge
Special diet menus (on request)
Parking on site
Car hire
Allergy-free room
Wine/champagneadditional charge
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas
Swimming pool
Mobile app for room service
All plates, cutlery, glasses and other tableware have been sanitized
Soundproof rooms
CCTV in common areas
Room service
Hand sanitizer in guest accommodation and key areas
Free WiFi
Smoke alarms
Key card access
Garden
Sun terrace
Non-smoking rooms
Guest accommodation is disinfected between stays
Delivered food is securely covered
Invoice provided
Trouser pressadditional charge
Face masks for guests available
The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid.
Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device.
The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid.
Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighbourhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away.
Cartagena Metro Station is just 200 metres from the hotel.
The hotel day starts from hour 15:00 and ends at 12:00.
When booking more than 9 rooms, different policies and additional supplements may apply.
The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit.
All cots and extra beds are subject to availability and have to be requested in advance.
Please note the following prices for childrens breakfast:
*up to 4 years, free;
*from 5 to 12 years, EUR 12,50 per day.
Private parking is available on site (reservation is not possible). Parking costs € 30 per day. This is subject to availability at each entrance to the building.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Swimming pool is closed from Wed 16 Sept 2026 until Mon 14 Jun 2027
Deluxe Room. Deluxe Rooms feature 10 different designs and arebetween the second and eleventh floors. They have large windows with panoramic city views, free Wi-Fi and you can control the lighting and open and close the windows by remote control. There is a TV and a safe. ;
Junior Suite with Executive Lounge Access. This suite has windows with panoramic city views, 2 flat-screen TVs, a safe and free WiFi. Junior Suite also includes - A VIP service - Chopard toiletries - mineral water - Guests have access to an executive lounge on the 5th floor that includes snacks, office supplies and high speed internet. ;
Space Club by Zaha Hadid. Located on the first floor, this striking room has been designed by the architect Zaha Hadid. They feature science-fiction-inspired décor, which combines Baroque, Modernist and minimalist elements. These rooms areon a non-smoking floor and only double beds are available. ;
Executive Suite with Executive Lounge Access. Designed by the French architect Jean Nouvel, these luxurious suites boast large floor-to-ceiling windows with panoramic views of Madrid’s skyline. They feature mobile screens that allow you to design your own space distribution within the suite. Guests staying in these suites receive a VIP treatment and Chopard toiletries. Guests have access to an executive lounge on the 5th floor that includes snacks, office supplies and high speed internet.